top of page

Privacy Policy

This privacy notice tells you what to expect us to do with your personal information.

​

Contact details:

​

Post

34 Whittlesford Road, Newton, , CAMBRIDGE, , CB22 7PH, GB

Telephone

07798 746246

Email

laura@jolie-fleur.co.uk

​

What information we collect, use, and why

​

We collect or use the following information for service updates or marketing purposes:

·   Names and contact details

We collect or use the following information to comply with legal requirements:

·   Name

·   Contact information

​

Lawful bases and data protection rights

​

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

·   Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.

·   Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

​

Our lawful bases for the collection and use of your data

​

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

·   Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

o  We collect your contact information to allow us to provide responses to queries and ensure we provide an excellent customer service. This information is not passed on to anyone else

Our lawful bases for collecting or using personal information for legal requirements are:

·   Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

​

Where we get personal information from

 

·   Directly from you

​

How long we keep information

​

We store your personal details for 2 years and then the information is removed

​

How to complain

​

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

 

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

​

Last updated

​

26th February 2025

bottom of page